Customer Service

Here at O’Brothers Organics, your satisfaction is of the utmost importance. To that end, we will take every measure to make sure you are happy with our Pepper Sauces and your shopping experience.

If for some crazy reason, you are unsatisfied with your order, you may return it and we will happily refund your money. Please contact us with the issue you’re having (include your order number for faster processing) and we’ll send return instructions.

If a bottle was broken or there was some other defect, we will also reimburse you for the cost of shipping.

If it’s simply not to your liking, you are welcome to return it but you will be responsible for your shipping costs. Once we receive the item, we will apply a refund of the purchase price including taxes to the credit card you used at purchase.

If you have any questions regarding this policy, instant answers can be found on our Frequently Asked Questions page.

If you don’t find your answer there, by all means, give us a shout (cyber-style).

Thanks and have a great day!